Onboarding, Data Privacy and Support

  • Accuracy: If you assist with onboarding, ensure all merchant information is accurate and complete. Do not coach merchants to work around eligibility questions.

  • Privacy: Use merchant and consumer data only for onboarding, support, reconciliation, and compliance purposes. Do not use payor or transaction data for unrelated marketing.

  • Support: Support requests from merchants onboarded through a reseller/integrator should be directed to that reseller/integrator unless otherwise agreed in writing.

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